Skill: Develops and considers alternatives
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Definition
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Generates and encourages others to generate options for action to address an issue or problem; develops decision criteria based on factors that affect customers, employees, and the organization; compares options to criteria by considering the opportunities and risks; selects the best course of action.For example: makes appropriate purchasing decisions based on trends such as inflation. Encourages individuals to consider alternatives within their purview or authority. Chooses between alternatives. Has alternate plans. Considers the big picture and considers how decisions will affect other departments before making departmental decisions. Makes data driven decisions. Develops business plans, cost risks, return on investment, staffing, etc. Makes course corrections based on outcome measures. Manages the budget and uses the budget data appropriately in decision making. |
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