Skill: Consultation/reference interview
 
Definition
Ability to interact with a patron, both putting them at ease and determining precisely what type of information required.
References

  • Jennerich EJ, Jennerich EZ. "Teaching the Reference Interview." Journal of Education for Librarianship. 1976; Fall: 106-111.

    Jennerich EJ, Jennerich EZ. "Teaching the Reference Interview." Journal of Education for Librarianship. 1976; Fall: 106-111.

    Jennerich EJ, Jennerich EZ. "Teaching the Reference Interview." Journal of Education for Librarianship. 1976; Fall: 106-111.