Skill: Sets standards for excellence
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Definition
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Establishes criteria and/or work procedure to achieve a high level of quality, productivity, or service. For example: identifies criteria for success on a particular assignment task or project. Sets high standards for others and makes sure that they are achievable. Role models high work standards. Sets the example of high performance. Utilizes internal and external benchmarks to set and measure standards. Initiates PIC(Performance Improvement Counseling). |
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