Skill: Ensures high quality
Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. For example: assesses ongoing progress, identifies obstacles and readjusts.D efines the performance standards that are acceptable and holds people accountable. Sets standards in concert with organizational mission and goals.
  • Hernon P, Powell RR, Young AP. University library directors in the ARL: the next generation, part 2. College and Research Libraries 2002 63(1): 73-90.