Skill: Listening skills
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Definition
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Ability to cast aside prejudices and hear and interpret messages clearly and with minimal bias.
The ability to listen, identify the key points, synthesize the information in order to capture and "display" in effective, meaningful, useful way
Type of Listening General Purpose:
Transactional listening = Learning new information
Interactional listening = Recognizing personal component of message
Critical listening = Evaluating reasoning and evidence
Recreational listening = Appreciating random or integrated aspects of event |
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References
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Hernon P, Powell RR, Young AP. University library directors in the ARL: the next generation, part one. College and Research Libraries 2001 62(2): 116-145. Giuse NB, Huber JT, Kafantaris S, Giuse DA, Miller MD, Giles DE, Miller RA, Stead WW. Preparing librarians to meet the challenges of today's healthcare environment. JAMIA 1997 4(1): 57-67.
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